BAGGAGE LOSS AND SECURITY CHECK COMPLICATIONS

With Covid, the support service in the airline industry has shrunk considerably and, as a result, there is an increase in the number of cases where passengers receive damage luggage or receive their luggage with a delay. If your luggage is lost or damaged, you have rights as a passenger.

FLIGHT CANCELLATIONS

In reality, flight cancellations do occur. The airlines cancel the flight for various reasons: technical reasons, due to force of nature or staff shortages. We provide you support when these situations occur.

OVERBOOKING

Recently, especially since the pandemic of COVID-19, airlines and accommodation providers have been abusing their position and have started overbooking all possible flights and accommodations. Overbooking is defined as the overselling of seats or the selling of rooms in hotels in excess of those available.